Smart clients get smart work. Habitat Clothes is a great client. Hard working, hands-on, head in the clouds with feet on the ground. Visionary and driven with a keen curiosity and willingness to learn and adapt to the changing demands of business, Suzanne Williams is a restless warrior in the battle of building her brand. From our initial conversations about the needs of her business and the impact on the brand, down to the last detail of execution of a product line, Suzanne never loses sight of the larger strategic goals of her company.
The company’s growth trajectory is strong because Habitat are uniquely connected to their customer base. With decades of work under their belts, (pun intended) the Habitat team has an intimate knowledge of what works and what doesn’t work for their customers. This insight allows Habitat to make critical business decisions without a lot of hand-wringing. Retail fashion is a fast moving business that demands constant planning and execution in a never ending cycle of the seasons. Consumer insight is critical to the success of any brand. Customers are constantly on the look-out for solutions to the challenges they face in their lives. Understanding their wants and needs, down to the buttons they prefer, is the basis of a thoughtful process of design decisions, that ultimately comprise a language. This design language is a dialogue between customers and brands that form the basis of trust from which repeat customers are born.
With a fresh look at their strategy, Habitat is poised for continued growth, ready to move from a branded house to a house of brands.