Observational tension is a tool of the storyteller, more often felt than discussed. Its subtle power renders a disquieting tone that invites audience emotion to enter the scene. The tension of a shot that lingers on a subject after the dialogue or apparent action has ended can deliver extraordinary poignancy. It does not work in this way automatically, it requires the right moment in a story, perhaps during an emotional dialogue, or monologue or action during which a character is wrapped in a physical experience.

Observation is part of the idea at work. It can be the observation of the character, akin to documentary, where the camera is objective to the scene, a bit removed from the action. But observational tension can also exist in the subjective as we are inside the scene and with the characters, we can then relate to their objective observation within the story. We are with them.

Experienced directors and cinematographers, actors and editors will look for and create moments to put the tension of observation to work in service of the story. Being attuned to these moments in the creation of a script, filming a scene, a documentary as it unfolds, and in the edit is an essential skill.

These moments of tension, of observation, can be as simple as the slow unfolding of ripples from a pebble dropped into a still pond, the uncomfortable silence between two characters, an expansive view of a prairie, or the lingering, insecure glance of a lover. Allowing a few extra beats on these types moments accentuate the tension of the observation.

The internal tension of these scenes is enhanced, by the intention of what comes before, as well as what comes after. It is the juxtaposition of image and emotion, scene-to-scene, shot-to-shot, beat-to-beat that gives the observational moment the additional tension that amplifies its emotive power. It moves the story along.

A subjective view of a brash, young driver inside a speeding car racing and swerving through crowded streets. Followed by a scene of an old man, walking very slowly across the road, approaching a step up a curb, the camera stays fixed on the old man as the car flashes by obscuring our view of the old man, only to have him emerge once again unscathed. The camera lingering on him for a few extra beats as he wobbles a bit, amplifying the frailty of our existence. The car roars off into the distance.

Observational tension or the tension of observation, no matter how you look at it, it’s a perspective worthy of attention. 

The rise of Ai and its impact on image making has me rethinking what it means to create photographic work. It’s true that images have been easily manipulated since the earliest days of photography, but each day it gets tougher to tell the difference between fiction and non-fiction. It’s wonderful and discouraging at the same time. Photography is not illustration. Ai, to me, is more akin to illustration. This post image was captured approximately 23 years ago during a trip to Andros Island in the Bahamas. I was on a fishing holiday and during down time wandered the island with the Holga. For the uninformed, the Holga is a medium format camera (plastic lens, no light meter). Finding focus is no small task either. Everything by eye and importantly, feel. The B&W film was processed, and I pulled a contact sheet. I would scan the contact sheets because I did not have a film scanner. Other than scanning the contact sheet, no manipulation was done to the image. It is as I saw it, as I captured it. It’s an accurate representation of reality. It is non-fiction.

Ai as a tool of fiction does not diminish its value or potential but to me, it is not photography. It is commercial, it is industrial, it will change many things but for the moment at least, it lacks an easily achieved celluloid negative, proof positive of a life more tangible.

For brands seeking to connect with an audience seeking authenticity, like Gen Z for instance, Ai generated images represent the exact opposite. As consumers we may all get fooled once, but great brands deal in authenticity. It’s true that many a brand has leaned heavily into illustration to tell its value, but those illustrations are also authentic works aligned with the authenticity of the brand. Little opportunity existed for the consumer to question if the talent is a real person, no matter how retouched.

The Dove Real Beauty Campaign is a perfect example of consumers seeking authenticity. There is no room for a lack of authenticity with Dove consumers. Hint, hint, there’s none for your brand either.

An Ai rendering of a person is a complete work of fiction. Is the spokesperson, the influencer real? A lack of authenticity will eventually reveal itself as fiction. Even in the sugary perfection of most advertising campaigns, the greatest brands are anchored in their authenticity. If the lived experience of the customer does not align with the promise, the authenticity of the brand, the customers will vote with their wallets.

Ai generated images make a great case for film capture as a validating providence for images anchored in authentic origins.

Asynchronous and disharmonious, the overuse of slow motion has become a sickness, a plague on the timeline of corporate video.

Slow motion is very often beautiful to watch, but it should be used with intention and in support of some action or emotion essential to the story. Used appropriately, like close-ups, like a spice, it adds the perfect note of sensation to a scene.

Slow motion sickness is easy to spot. It is characterized by footage slowed down, not to accentuate a moment, build drama, or elicit emotion but to “cover” dialogue.

The devil is often found in the script: an abundance of words without action or much story interest or subject to film.

The time to cure slow motion sickness is before you rock-up and start rolling camera. Whenever I catch myself or someone else saying we’ll just grab some B-roll, I pull up hard and ask, what exactly is the goal of this script? Are we shooting B-roll with clear intention, tied to the script? Are we creating something of real interest that people will want to watch? Or are we placating the client? Are we afraid to confront the script? Dropping in B-roll, especially slow-motion, unhinged from the speaker or subject, takes the viewer out of the story.

Asking the tough questions upfront can be tricky and having a strong and honest rapport with the client is essential to creating something meaningful the audience will watch.

I’d rather have a tough conversation upfront then risk “grabbing” B-roll. Please, no more irrelevant slow motion of hands typing, colleagues in hallways, people on phones laughing…. unless it is punctuating the scene in a meaningful way. Avoiding the tough discussion about the weakness of the script, or lack of access to relevant locations and people is the equivalent of kicking the can down the road and sticking it to your editor.

If limitations on the project make it impossible to film the subject matter effectively and limits the type of footage to be captured, the result is often slow-motion sickness. If you cannot gain access to film the subject at hand, and the talent involved are both subject and proxy for the subject, then hammer out that script, tighten it up.  Make your talent the star, get appropriate coverage, shoot relevant B-roll with specific ideas about where it belongs in the script.

Slow-motion should be used like flavorful spice and not ladled on like heavy cream.

Here’s a challenge; find two pieces of content on the web, one with good quality audio and a poor image and the other with good image and poor audio. Which one keeps you more engaged? 

A recent study suggests that inferior quality audio reduces credibility of the content. You can read the findings here. If you have been doing this work for any length of time this is not news. Budget impacts often force poor decisions, and the linked study might provide ample evidence to a client who does not understand why a few extra bucks can make or break a production. Quality is needed on every dimension and audio is no exception.  

Way too much attention is spent wringing hands on camera choice and hardly a thought given to audio, audio gear, operators. For instance, production folks love to wax poetic about lenses. Mics are the audio equivalent of lenses, yet rarely does anyone discuss which mic is best suited to the job, which recording device, pre-amps, etc. Thank goodness for expert audio engineers who quietly make us all look good. I am no audio expert, but I “love me” some good audio. I give it equal importance to all the other elements of production.  

Credibility plays a huge role in holding the attention of your audience. All one needs to do is look at the break-off rate of viewers to the average piece of content, and you will notice that the drop rate is higher than you would like. It is incredibly difficult to keep an audience engaged for an entire piece of content. Having a relevant story to tell is, of course, the most important. To tell it well, that is where the rubber meets the road. Don’t let poor sound quality be the reason your audience disengages. 

Technical expertise is table stakes. Without a solid framework of technical skill, it is almost impossible to execute the story creatively. Ideally you will have great imagery and great sound, no compromises. Clear, clean audio needs to be heard. 

Allow me to rant about YouTube for a few minutes.  I consume a lot of media via YouTube. I’m insatiably curious. I watch all kinds of media from all kinds of publishers from all over the world. Maybe you do too.

YouTube is sort of like TV, but worse in its use of advertising. TV has gotten bad; in fact, it is a shambles because they lost the narrative. Like many others, I cut the cord. Instead, I’m paying more for 4 or 5 different streaming services. The programming tends to be better overall. The user experience is not convenient. I want to pay less, have better programming and greater convenience.

TV used to have them on convenience, everything they offer all in one place, minus the pay walls. YouTube is convenient. I’m talking about the allegedly free version, but the user experience is horrible. Some of the content posted for free by its creators is awesome. Most of it is crap, but I get to choose what I watch and find programming I value and enjoy. The options are far greater and geekier than any traditional TV programming.

There is a more organic relationship on television between show creators, advertisers and the networks. They’re all in on the gag together. The use of advertising on YouTube is a vulgar onslaught, a cold, ill-timed smack in the face.

The internet serves up great ads and the worst dreck I’ve ever seen. Your perfectly executed idea is surrounded by crap. Rarely is any of it delivered with respect for the programming or the audience.  It’s a race to the bottom.

The ad servers have control and have no issue slapping you upside the head with an ad right in the middle of an extremely poignant moment. It may be a powerful interview, artist portrait, great musical performance, film, cutting edge news broadcast, you name it; but the robots and the people that built them do not give a damn about the quality of the experience.

There are no gentle hand-offs between programming and advertising. It’s hideous. I find it so annoying that it makes me dislike the brands involved. Advertisers beware, you are turning off your potential customers because the ad servers that you pay to deliver impressions don’t really care about you or your customers.

The system is gamed against us both. Advertisers pay for impressions and the impression is, “go piss off.”

The latest trick of the platform is to have advertisers create short ads that the user is not allowed to skip. These ads are just as annoying. Recently, I noticed that it takes multiple taps on the skip button before it skips. Frustrating. I can’t skip fast enough and I’m not alone, and they know it.

Then there are the long form spots, the 15-minute variety. Some of these spots are longer than the programming. If you let these play the entire way through, you no longer remember the sentence or whatever, when the ad cut off your program. The people behind these platforms do not care about your brand, about your potential customers, or your sales. They only care about their sales; not about the negative impression they are fomenting about your brand.

When programming, networks and advertisers work together to create a quality experience everyone benefits. This is the power of the traditional broadcast model. It’s not too late to fix it, to get back to delivering a quality experience. The broadcast networks need to fight back with better programming. YouTube needs to go to school. Netflix is now entering the fray with the “free version.” Perhaps they’ll do a better job.

In the meantime, we’re all paying the price.

One of the challenges that comes with the democratization of camera technology is that anyone who can afford a video camera or smart phone can consider themselves filmmakers. “Do it yourself” starts to feel like an obligation because it seems so achievable. 

Running around swinging a camera, pointing-it here, there, and everywhere without the benefit of intentional lighting is a disease of the digital age.  

Just because one can record an image does not automatically make it good. What is good? Good is an image in service of a relevant story. Good is an image crafted to evoke the appropriate intention and mood of the scene. Good is a frame, designed to create the visual tension necessary to hold the gaze of the audience, to keep them in the story. 

Modern cameras and lenses have incredible capability to capture images in low light, some can practically see in the dark, but this does not forgive the need to understand how to light a scene. It is not simply about achieving exposure. 

Even without a proper light kit, the ability to utilize sunlight and practical sources in conjunction with modern camera technology will deliver impressive results. It just takes some knowledge of the principles and the forethought to put them to work.  

Great production is made with great preparation. 

There are countless on-line tutorials, so there are few excuses other than time and the will to do better. For many businesses who do not prioritize their content, the task often falls to younger staff that do not automatically show up with the full range of required skills. Taking this on internally seems efficient but it is anything but. 

The perceived need to keep up a steady stream of content takes precedent over quality. This is a significant misjudgment. The damage inflicted on a brand that churns out subpar content is like repeated exposure to radiation, you may not feel the effects right away, but eventually, it is going to kill you. 

The opportunity cost is real and often realized too late.  

Investing in quality content is not money wasted, it is an investment in the future of your business. Make your work stand out by making it better. Do not let it stand out because of its shoddy workmanship.