In my personal quest to make YouTube more enjoyable, here’s a tip to all of you content creators out there.

There is such a thing as acceptable audio levels.

Even among those that seem to understand the principles, there are many content publishers that believe it is ok to blast their cheesy intro music.

There seems to be an assumption that loudness is a valuable tactic; that we all have the same taste in cheesy music and want to hear an entire 15 seconds of yours, often accompanied by equally cheesy graphics. These intros are not that entertaining. If creators feel they are building their brand, think again. Annoying your potential audience is hardly a path to brand success.

Nobody needs or wants to get blasted by your intro.

Broadcast networks and streaming platforms adhere to and enforce guidelines.

YouTube continues to allow the abuse of decibels. It takes care on the part providers to make sure the decibel level is within compliance. YouTube, appears more interested in its own interest than it is in delivering a consistent quality experience to its users.

I will routinely and immediately stop watching content when the audio level is significantly higher than the preceding content. Tolerating bad behavior will not lead to change.

There are several sources that provide guidance. Here’s an example from Frameio: https://blog.frame.io/2017/08/09/audio-spec-sheet/

Specification #1: Loudness

The U.S. Congress passed the CALM Act (H.R. 1084/S. 2847) in 2010. It requires the FCC (Federal Communications Commission) to establish rules that govern television commercial loudness. And it states that commercials can’t be louder than the shows that precede them.  The FCC, along with a few television standards committees and organizations, established an algorithm called the ITU-R BS.1770-3, which measures the perceived loudness of program material.  This algorithm itself is applied to the technical standards known as EBU R128 (in Europe) and ATSC A/85 (in the United States) and you should check the standards of your particular market when delivering.

I’m doing a disservice to advertising suggesting that content is adverting. It’s clearly not advertising in the legitimate sense. But as part of the world of video communications, content creators need to be held accountable to the same guidelines as everyone else.

The loudness tactic by content makers is a fool’s game.

Here’s a challenge; find two pieces of content on the web, one with good quality audio and a poor image and the other with good image and poor audio. Which one keeps you more engaged? 

A recent study suggests that inferior quality audio reduces credibility of the content. You can read the findings here. If you have been doing this work for any length of time this is not news. Budget impacts often force poor decisions, and the linked study might provide ample evidence to a client who does not understand why a few extra bucks can make or break a production. Quality is needed on every dimension and audio is no exception.  

Way too much attention is spent wringing hands on camera choice and hardly a thought given to audio, audio gear, operators. For instance, production folks love to wax poetic about lenses. Mics are the audio equivalent of lenses, yet rarely does anyone discuss which mic is best suited to the job, which recording device, pre-amps, etc. Thank goodness for expert audio engineers who quietly make us all look good. I am no audio expert, but I “love me” some good audio. I give it equal importance to all the other elements of production.  

Credibility plays a huge role in holding the attention of your audience. All one needs to do is look at the break-off rate of viewers to the average piece of content, and you will notice that the drop rate is higher than you would like. It is incredibly difficult to keep an audience engaged for an entire piece of content. Having a relevant story to tell is, of course, the most important. To tell it well, that is where the rubber meets the road. Don’t let poor sound quality be the reason your audience disengages. 

Technical expertise is table stakes. Without a solid framework of technical skill, it is almost impossible to execute the story creatively. Ideally you will have great imagery and great sound, no compromises. Clear, clean audio needs to be heard. 

In the world of corporate content creation, it often happens that the work is evenly lit, the sound is good, and the music is canned. It’s workman like but lacks dynamism. The work can feel like a forced march through a shot list vs delivering a story. When I see work like this it’s almost always the case that the story is equally flat and not all that interesting. Gut check: is your film ample payoff for the time invested by your audience to watch it?

My best advice to clients, if you don’t have anything important to say then don’t spend money on film production. If you have something important to say, then say it with gravitas, employing all the appropriate tools of the trade.

“In film, we sculpt time, we sculpt behavior, and we sculpt light.”
– David Fincher

Invest the money and the time commitment needed. Make sure the story direction is strong, clear and communicates with intention. Don’t sell your goal short. The most important thing is the arc and clarity of the story.

Lots of quick cuts and irrelevant B roll are poor substitutes for a real story. It’s very easy to distract your audience, especially if your story is not crisp. A drone shot is a distraction unless it is elevating the story.

Creating tension in the frame with contrast ratios is essential to supporting the story, scene, and talent with appropriate dimensions of light. Light that helps motivate the action, that creates visual tension in the frame works to keep the audience engaged. Don’t be afraid of dramatic lighting. Embrace an unmoving camera and focus on the performance, the telling of your story. Move the camera, only if it helps tell the story in a more effective manner. Build interesting soundscapes too. The ears perceive more than more than you may realize. Embrace all the tools.  Focus on a complete multi-dimensional telling of the story.

Even though your cast may not be professional actors, doesn’t mean they cannot be compelling on screen. With the right preparation and coaching, you’ll be surprised at what your team can do.

Telling something truly is more work but the payoff will be a more engaging and compelling story, a story that heads for the heart.